John helped us over two days to answer all of our questions and ensure that we were comfortable with all of the features. He was very patient and willing to be there for us at any time. We traded our S80 for and XC90 so we know how wonderful the service department is also. The financing representative made it easy for us to understand the terms and options available to us in the leasing agreement
Emailed them on the availability of an awesome F150 Limited. They were prompt with response. Unfortunately its just a little to far to drive at this point. If they were closer to my home I would probably own that truck right now!
My wife and myself was looking for a new Ram truck. We stopped at the dealership at Lakeview and Murdoch Ave. Contact was made with Isaac Nayak. He was a very nice and polite salesman. Due to some troubled circumstances (from persons who is not related to Astorg Auto), Me Nayak was very helpful. Also he helped on installing an item that was used on trucks. He also helped me find an item that was hard to find. My wife and I have traveled in this truck. It is very nice and is fine to go anywhere in. Yes, I will recommend Mr. Nayak to any one who wants to obtain a new or used vehicle.
We had a great experiance at Astorg ford in Parkersburg wv . The sales team worked hard for me and my wife to find the best deal on what we wanted . Adam Sprouse was very helpful and knowledgable about Ford vehicles . I want to say thanks to the sales team and will definatly be returning in the futer for further purchases . And again thanks to Adam !
Had an excellent experience with this dealership wonderful sales people Steve Reese was awesome Great Christian man who treated me like someone who was buying a new vehicle Response and efficiency was excellent Even deliver the vehicle to my home late in the evening Would highly recommend to anybody Tyler Astorg will transform this facility
Chris Myers, John Brown, and the entire staff at Astorg Volvo in Charleston made the puchase of my new XC90 easy and enjoyable. They worked with me to ensure I purchased the car with the best options for my needs, and offered me a great trade-in value for my used Volvo. I highly recommend this dealership.
Originally from the area and looking for a used vehicle. Terry was willing to work through both calls and texts to ensure that the car was right for me and had all the paperwork ready before I traveled the 3 hours to the dealership. Definitely worth the time to stop and check them out. Will definitely start here if I'm ever looking for another vehicle.
What a great car buying experience. Following a week of emails with Tyler and Austin in Charleston, I determined the Astorg "one price" for the Volvo XC70 I was interested in was within $50 of the fair price I had calculated for the car. I arranged for a test drive and drove from Virginia Beach to Charleston. I was impressed with the dealership as soon as I stepped from my car. I was greeted by friendly, professional and attentive personnel and Gerry made the whole transaction such a pleasant experience. He was knowledgeable in answering all my questions and was a pleasure to work with. He was instrumental in eliminating a financial hurdle and helped expedite the whole buying process. He did not hesitate to take me to return my rental car and took the time to show me many of the features of my new Volvo. I could not have been happier with my experience in buying from Astorg.
Thanks Bob, we love the truck. You were very professional and made us feel right at home. Your help and encouragement were the reason we bought from you. Thanks to all of your team
Thank you to Eric Slusser and Matt Layne at Astorg of Charleston, WV. My LR4 was experiencing a problem while I was on my way to a 6 hour soccer tournament. I sent a text to Eric and he told me to stop on my way and they would see what they could do. I arrived about 30 minutes later and Matt was waiting for me. They repaired the issue immediately and I was on my way to VA. It would have been a long ride without their help! Greatly appreciated the prompt response from both Eric and Matt. Obviously the customer service is top notch!