Customer Testimonials
Recently purchased a 2019 Audi online from Jason Hager. First time buying a car online and he made it the best car buying experience of my life. Multiple videos, phone calls and assistance prior to driving 4 hours to see the car. He even volunteered to truck the car to Northern Ohio for a test drive. The car exceeded all expectations when we drove down to purchase it. Paperwork was easily accomplished and all dealer employees were friendly and helpful. When I’m ready to purchase another car, Jason and Astrog will be my first call.
I just completed the purchase of a 2018 Mercedes Benz C63S from Astorg Auto, and worked with Gerry Flynn. I had been keeping an eye on the vehicle for a bit of time, and was contemplating a sight unseeen purchase with the dealership being about 7 hours away. I was on the fence as far as my comfort making a sight unseen purchase on a relatively expensive vehicle, and was fortunate enough to connect with Gerry. He was attentive, knowledgeable and was EXTREMELY helpful providing me with very detailed pictures of all angles of the vehicle, in and out, to set ...
I purchased a 2019 Audi sq5 from Astorg Auto. I live in Michigan so they had to ship the car to me. I was never able to make it out to the dealership but they did a great job showing me the car via pictures and videos. Anything I asked for they provided in a timely manner and made purchasing a car out of state very easy. They are trustworthy and provide a great service. I would highly recommend using them to buy your next car. They exceeded my expectations and worked with my local credit union to complete the purchase!
Wonderful buying experience. Very knowledgeable salesman. Highly recommended. Didn’t have to spend all day at the dealership.
I live in North Carolina and just bought a 2022 Mercedes GLS 450 from Astorg Auto of Charleston. My entire experience has been excellent. My sales person, Gerry, was helpful, courteous and knowledgeable. The sales manager, Landon, was engaging and easy to work with. The whole transaction was handled over the phone and they delivered my vehicle to me the next day via enclosed delivery. The delivery person, Roy, took his time unloading our vehicle and answering our questions. The vehicle was in the excellent condition and had been completely detailed. I would definitely recommend this dealership. Great job!!!
Get a chance to find a car over here. I fly hundred miles to Charleston and I am glad this car looks even better than the pictures posted online. The listed price is negotiable but once I saw the car, I agreed with them. The sales person helped me a lot on the documents and shipping. (More than I expected). If you ask some questions regard to the car, they will answer them in an honest way. So over here is highly recommended.
Top tier service from the internet sales department and the finance department. Professional as xxxx and went above and beyond. Ask for Jason and get ready for a smooth experience
If you’re not a fan of car buying, definitely choose Astorg, if you love the process all the better. Jason as fantastic, responsive, and very respectful of my time which was critical as I drove 4 hours to finalize the deal. Jason even made a personalized video for me to answer my questions. Definitely given Astorg and Jason an opportunity to win your business.
Professionalism at its finest. Jonathan and the people at Astorg are a wonderful group to deal with! No issues at all, very transparent and direct.
cannot give enough high praises to Jonathan Sinnett of Astorg. I am a 60 y.o. man. I have a cousin in the car sale business who has taught me every trick used. I've purchased dozens of cars in my lifetime. Before I buy, I research ad nauseum. I won't put money down unless I am 1000% sure. I must say that my experience with Jonathan was exemplary. Astorg is located 4 hours from me. Most of the transaction was done over the phone. Jonathan gave me a great trade in price. The price of the Q5 was already the best ...
Jason was very professional and easy to talk to. Would recommend him to anyone looking to buy a luxury vehicle.
I purchased a Jaguar from Astorg Auto from out of state sight unseen and the vehicle was even better than I expected. They coordinated the shipping and took care of all paperwork. Gerry was awesome!
I Want To thank GERRY FLYNN on His Professionalism And the way he handles My transaction Everything's Went smoothly to the last Detail. I Purchased the car sight unseen GERRY Stay on Top of Everything thanks to the Astorg Auto of Charleston For A Great Team Gerry help with the transportation making sure all went well Thanks guys I Definitely will recommend them, and I will use them again.
We wanted to take the time and thank Gerry Flynn once again for his genuine interest and help during our auto purchase, it was a fun journey and he made it easier for us. We are also impressed with the choices of vehicles available at the Astorg dealership.
The entire purchasing experience was so easy and stress free. I was concerned since this was the first vehicle I had purchased sight unseen but they were very transparent through the whole process. Gerry Flynn was my salesman and I would definitely recommend him and use him again.
The car buying experience can be difficult and stressful, but the Sales Department at Astorg Auto of Charleston made it as easy as possible. If you looking to buy a Jaguar or Land Rover ask for Ryan Gilleran or Brian Lister. They got an allotment on a Jaguar and Ryan called me immediately, and stayed late so that we could go over my order line-by-line, to make sure I got exactly what I wanted. If you are looking to buy an Audi I would recommend P.J. Wolfe, II and Jasper Elberink.
Gerry went above and beyond in helping us find and purchase our new car. He even took extra pictures on Sunday and sent them to help Us decide and he helped arrange shipping the car to Florida and our car back to them. Truly a blessing!!!!!!
I had been looking for a 2016 Volvo XC60 T6 model. I found one at Astorg Volvo. The only problem was that I was 1,500 miles from the dealership. I talked to Gerry Flynn at Astorg Volvo. Gerry answered all of my questions so promptly that I felt comfortable buying the car unseen. Gerry got all of the service work done that he had mentioned. After buying the car, I had another 8 weeks before I would get home. I asked the dealership to keep the car until I got home that was a thousand miles from the dealership. The dealership kept the ...
Gerry was amazing— he helped me buy the car I’ve been wanting for a while now. He explained everything about the car to me and answered any and every question I had. He also was straightforward and easy to communicate with. Highly recommend!
My experience with Astorg was great! It was a pleasure working with Gerry. He was very responsive and attentive. He answered all of my questions, and was informative as to what were the next steps in the process. This may have been one of the easiest car purchases I have ever made. I contacted him via phone to inquire about the Mercedes on a Wednesday, and he had the vehicle delivered to my door in Illinois Friday evening as promised. I would definitely work with Gerry again for future purchases...he also has a really cool accent!
Spoke with John about a year ago and told him i would be back. i kept my word. I am now an owner of a jaquar. he was amazing. the crew at the dealership was also great. The paperwork was taken care of in a timely manner. i would recommend John and the dealership to anyone. If i buy another car i would definitely go back to Astorg.
Great people to deal with and friendly. Worth the stop…good interest rates on vehicles.
Top line service! From the inventory to the car specialists, truly a class act! I have to commend Ryan from sales for his patience and expertise on assisting me with my very FIRST car purchase! He genuinely cares for his clients and that was exemplified over the time he spent with my party. Thank you to Astorg and a HUGE thank you to Ryan for your kindness and care!
My wife and I just purchased our new Jeep there. Great, easy experience. Everyone was great from receptionist to finance. Our Salesperson Rockey was great and very knowledgeable. He was direct and friendly and made the process enjoyable. Was a pleasant experience.
Working with Gerry was seamless and efficient. Buying from Atlanta he made the process so easy and I would buy from him again.
What a perfect service. They helped my daughter with a car problem which couldn’t be solved by the dealer where she bought the car. They are so friendly an helpful. Thank you very much Jasper and Mr. Spears for all your help and I wish you all the best. You deserve more than 5 stars.
My experience with the Audi Service Department and Malachi Lindsey was very positive. My car was serviced and it was ready when he said it would be. He explained the two outstanding recalls on my Audi and made me an appointment to have them repaired. He was knowledgeable and personable. I've had other cars serviced at Astorg, but this experience was above and beyond the others.
Prompt service, kind and knowledgeable of the product. Super helpful with getting all the cars we wanted to test drive. Personable.
Excellent customer experience! I would definitely recommend this dealership to my friends and family! Pyper Roe is very responsive to all my questions while looking for a trade!
Pyper is very efficient and very knowledgeable about the vehicles on his lot. He has great communication skills and will go above and beyond to get you the best deal possible. I’ve bought a couple vehicles from him and will continue to do so.
Easy to deal with through the whole process great pricing and they worked magic for me to trade. Pyper was awesome to deal with made everything so much easier made a friend out of it and I’ll be back to buy more from him
Amazing service, personally delt with Pyper Roe. He was very helpful and very knowledgeable on the vehicle I was purchasing. Highly recommend
Very helpful and flexible. Made my first vehicle purchase easy and got a great deal.
Gary is great. Flawless transaction. 5 stars for his service and his professionalism. Thanks again gary
Our salesman Kevin Campbell was great. Very helpful and informative. Definitely recommend anyone looking for a new vehicle to go through him.
Really easy and nice to work with. Good cars at fair prices. Will shop there in the future.
Kevin was very professional and knowledgeable with all questions and concerns I had, I would recommend him and this company to others
Kevin provided excellent service. Very prompt, professional and courteous. Would definitely use him and Astorg again
Great buying experience. One no-dicker price that was in a good range for the vehicle. Salesman Kevin Campbell did a great job.
Pyper made my vehicle trade-in easy and stress free. Pyper and the Astorg team were professional and transparent through the entire process. No gimmicks, and Pyper was straight with me from the beginning on the prices. If I ever need a vehicle in the future, I will certainly return to Astorg and work with Pyper. Thank you for the great experience!
Kevin was wonderful! He was professional and attentive. I couldn’t be more please with Kevin and Astorg.
Jason was an amazing consultant to work with. From the initial email contact to the countless video chats with endless questions, Jason and his team were there for me. Not being a local resident and for peace of mind, I flew out to see the car in person and I can say my 2015 E550 Coupe was exactly as they described in person, if not better. After a test drive they were kind enough to rack the car so I could get under it. I can say the vehicle was mint! I proceeded with the purchase and am happy I did. ...
Prompt and responsive - Gerry answered all of my questions and sent all the materials that I needed.
John Brown and team made it so easy. Nobody works harder to find the right car for you than John. Felt the price was very fair too. Definitely would recommend.
I’ve never bought from this dealership but I have from bought from Luke. He is a top notch guy and amazing at his job. I’ll most certainly buy from him again in the future.
Luke Samson is top notch! He found me the perfect vehicle and went above and beyond! He even calls me once a month to see how my vehicle is treating me, can you get better service than that! Work with Luke you won’t regret it!!
Response time to all questions was very quick and my salesman, Gerry Flynn was extremely helpful. Drove almost 4 hours to get the car and the vehicle was as pictured. Paperwork was handled quickly and I love my Range Rover. I would make the drive again to purchase from Gerry.
They are very helpful and have excellent service and customer care. I know I can rely on them to take care of my car.
Gerry Flynn and the entire team at Astorg did a fantastic job delivering my car. I would recommend this dealership for your next Mercedes purchase. Being a out of town customer they delivered the car directly to me with out a hitch. Great experience and a pleasure to work with professionals at every level with this dealership.
mathew garapic was excellent in his pitch and delivery of my new 2022 range rover I wouldnt choose anyone else to do business with besides mathew garapic
I purchased my Mercedes GLC from Astorg Auto via Gerry Flynn. Gerry was extremely prompt in his correspondence with me, patiently answered all of my questions and arranged the delivery of my car to me. He made the buying process seamless and easy; even FaceTimed me so I could see the car. Being an out of state purchase, he put my mind at ease, making this one of the easiest car purchases. Excellent customer service!!
I could not be happier with my purchase from Jason. After a nightmare experience with purchasing a lemon from Vroom, I was hesitant to purchase another vehicle without test driving it/seeing it in person first. Jason provided 5-star service from start to finish. He tolerated my incessant text messages and calls, sent me multiple videos of the vehicle, and disclosed even the smallest flaws so there were no surprises when the vehicle arrived. He was very professional, knowledgeable, responsive and honest throughout the entire process. He far exceeded my expectations and has earned our family's business for life! ...
Great experience. Easy in and out. Everybody was very helpful. Beth and Scott were extremely helpful
Outstanding and friendly service! Beth Kogoy was quick to provide us with everything we needed. Drove from Michigan because of the quality of Astorg's used vehicles. Would definitely recommend Astorg Auto!
Dealt with Gerry. Had absolutely no problems at all! I live in Indiana and we ended up meeting halfway instead of driving all of the way to WV. He always answered my texts extremely quickly and got answers to my questions without a problem. Would definitely deal with him again!
Purchased a used Aviator from out of town. Kevin was great to deal with and the majority of paperwork was done online and very minimal. Great car and great experience. No BS and no hidden costs which made the experience pleasurable. Car was ready when I arrived, Kevin gave me the keys and and let me take it for a drive on my own with no pressure or limits before even stepping into the building. Signed just a few documents and was on my way. Full tank of gas as well. Couldn't have been easier. All copies of paperwork ...
My husband and I just purchased an Audi Q7. Gary and the rest of the staff were wonderful! We live two hours away, I called before we left. Gary had my Q7 ready for a test drive when we arrived, he met us in the parking lot when we arrived. The process was easy and fast! No red tape, no pushy sales tactics! I would highly recommend Astrog to friends and family!
Great out of town experience. Gerry did a great job handling all the details. Highly recommend Astorg.
Bought a New Jeep Wrangler and they were very helpful and even delivered it to me when I was busy working at the Hospital with everything that has been going on in the world today. This is my 5th Vehicle purchase from them and I will not go anywhere else....A very Happy Customer! Megan A
GERRY FLYNN WAS OUR SALES PERSON. WE LIVE IN PA. MY WIFE TALKED TO GERRY ON FRIDAY MORNING. TO MAKE A LONG STORY SHORT HER 2019 SL550 WAS IN OUR DRIVEWAY SAT EVENING. GERRY HAD IT DELIVERED IN ONE DAY AND TOOK OUR TRADE BACK TO WV. UNBELIEVABLE. HE ANSWERED EVERY E-MAIL AND TEXT MSG. QUICKLY. THE DRIVER WHO DELIVERED OUR CAR WAS EXCEPTIONAL. HE HAD ALL THE PAPER WORK AND TEMP PLATES AND TOOK OUR BANK CHECK. GERRY IS AN EXCELLENT SALES PERSON TO DEAL WITH.
Working with Gerry was an absolute pleasure! Gerry was there when needed. Provided great information and got me a great price for my trade in.
Worked with Gerry Flynn. Gerry made the purchasing process enjoyable and relaxing. The entire team from Gerry to financing was great. Would recommend Astorg to all my friends and family. Only issue is the concierge, who did not contact me for several weeks, post purchase to set up my app. Once we spoke, I am not sure they set up the account.
Incredible Experience. Diana was quick to respond, gave me exactly the information I needed, and made the process simple. I really appreciated the white glove service delivery. Upon delivery, Diana was very thorough and knowledgeable on the car and technology in it. Thank you!!
Bought a certified -pre owned Mercedes from them and can't say enough good words about this dealership and employees. Gerry Flynn was hands down THE BEST car sales specialist I ever dealt with ! Landon helped a lot by sending Garry ( car delivery gentlemen ) to come to Michigan and deliver my new car he also picked up my trade in vehicle ( honestly what else could you ask for ). Garry's professionalism was amazing, just Super nice guy. Even though I live in Michigan, I know that next time when I am buying another car Astorg Mercedes of Charleston will be ...
Amazing service. Staff were so friendly. We were a little uncomfortable coming in. We hadn’t purchased luxury before. Diana was perfect for us to work with. She made us feel at great ease. We love our new car and appreciate everyone who worked with us.
Worked with Gerry Flynn. Great guy - helped me through what felt like a difficult process working with my bank. Great experience overall thanks to him.
Great experience overall. They made everything including pricing as transparent as it could have been. I would absolutely go back to purchase my next car.
Diana was so great to work with! She is friendly, easy going, respectful, knowledgeable and is not pushy. I came in not even wanting to test drive a car and walked out with the Defender!
Jason was an awesome salesman. Great experience and super fast doing paperwork. Trade in was a breeze and I was given above KBB value. Will definitely buy again. Thanks Jason!
Every single person i came in contact with was more than helpful. They all went out of their way to assist me in the purchase AND explaining how everything with my new car works. During and after the sale.
I had a wonderful experience with Gerry at Astorg Auto of Charleston! He made the process very easy and helped me find exactly what I was looking for.
Ryan is the BEST! He knows his customers and his products. His approach is friendly, low-pressure, & professional... two great purchases with him so far!
My name is Sheila Patton. My husband and I just bought a new Audi A-4. We are very pleased with the car and with the sales experience. P J went out of his way to make our purchase a pleasurable one, He is such a nice young man, friendly and knowledgeable and showed us all the A4 features and set up my garage door opener and how to operate the electronics.
Great service at this dealership. Enjoyed working with Gerry to purchase my new Volvo. He was friendly and very knowledgeable. Cameron helped to set up and review everything. I appreciate the great team at Astorg.
Phenomenal experience! Bought a new landrover for my husband as a surprise anniversary gift! Ryan was able to do everything from another state! Sent me inventory options that checked all the boxes and even set uo powder coating the wheels for us! Coordinated my trade, paperwork AND delivered the car to our home so I could surprise my husband ! Took the time to listen to my needs & offered a great trade in value! We will only buy from here and recommend them to all of our friends!
I witnessed incredible amounts of patience, kindness, and helpfulness during my car buying experience. I was very impressed and taken care of every step of the way.
Diana is great. She made the transition to my new Volvo very easy and very convenient. Everything was done quickly and smoothly, I highly recommend!
This dealership helped us out with a nightmare we got from another dealership. Gave me full price out of it in trade and rebated my 2020 land rover so much it was a deal no one would have passed on. Steve Reese was our sales man and he made me feel like family. We laughed the whole time. Best experience I've had at a dealership. They have my business from here on out. Even after the sale they take care of there customers. A lot of dealership say they go above and beyond but I really felt like I was ...
Wonderful dealership with great people to deal with Gerry is great and everything they said they would do they did and delivered the vehicle to me near Nashville Tn. next Mercedes they will be my first call.
Great service! Diana was the best. She was friendly, courteous, knowledgeable. We loved how she helped show us the features of the vehicle. We will be buying more cars at Astorg.
My wife & I recently purchased a 2021 GLC 300 coupe. We seen it on line & done the entire transaction through Steven Reece. We was very specific about what we wanted. Steven made us feel at ease with our purchase. He was personable & knowledgeable, answering all of our concerns. We drove 3 hrs to pick up the vehicle & when we got there Steve had flowers for my wife & a big reveal on the showroom floor. This car was for my wife & she was very excited. The car is everything we thought it to be & moore. She is ...
My experience was very good, Steve was very informative and the process was smooth. Steve did an excellent job, and covered all the detail and answered all my questions ,
This was a good experience for me. Steve was very helpful and my son and daughter-in-law enjoyed the time we spent at the dealership. You all make the purchase of a new car easy,
Jordan was professional and did not waste my time. Made the entire process easy and timely. When I am back in the market I wii look here first.
Gerry and the Astorg Auto crew are by far the best, friendliest, and most organized auto dealer I’ve ever worked with. They weren’t pushy, helped us every step of the way, and made sure we had a sample of everything we thought we wanted. When we realized we wanted to make a purchase, the crew made sure everything was ready, in an ice storm, ensuring we could come up, sign and get back before the weather got bad. The financial manager was friendly and extremely understaffed when we forgot our check book for the down payment. I will ...
Diana was patient discussing various Audi models and making sure I was comfortable with selecting the right one. She was professional and service was excellent. I will refer her and the dealership.
John and Chris always take excellent care of us. They have sold us all three of our current vehicles. Always professional with a personal touch!
I will only buy from Astorg from now on! Diana made our car buying experience perfect!.....couldn’t ask for better service and the friendliest staff!!
Gerry was great to deal with through the entire process. Great experience would surely consider buying my next vehicle from them. Highly recommend this dealership
Our sales consultant Diana was absolutely amazing! She was so knowledgeable about the vehicle and was there to answer any questions I had...pretty much immediately. It was a fast and seamless transaction, and we are so glad we chose Astorg.
Diana was awesome! I called her the day before about my car and I got it in no time, she was on it! Brian and her were so kind and made buying a car such a fun experience!
Great purchasing experience. Diana and everyone I worked with at the dealership were courteous and professional which is what I’ve always found at Astorg. Also, love the car!
Excellent dealership. Gerry and the rest of the team were very knowledgeable and hospitable. I flew into Charleston from out of state to purchase a car from them and couldn’t have had a better experience.
Wow! What an experience! Thank you Steven for helping meet a lifetime goal. We searched and searched for a G Wagon and he really came through. Highly recommend! Happy New Year!
Nice friendly people ! I was able to get the purchase/trade completed with no problems. Steve was very helpful and did great job! I will be back.
Diana, Brian, and Jeff are the best of the best! They go way above and beyond of just selling you a vehicle. Thank you so much for taking the time to show us several models and answering a hundred questions from my family. We couldn’t be happier!
Words can not express how I feel towards the sale personnel at Astorg...simply fabulous buying experience and extremely professional sales team. Steve Reese is awesome.
I had pleasure of working with this great guy Steeve, I just moved to WV from NY he treated me so well as a friend, my car buying experience was fabulous with him. I test frove so many cars before I decided which one to buy. He simplified every single step for me and made the process real smooth. He made me lifetime customer, would go to him every single time for any car I buy, period. Astorg for dealership is great. Such friendly and professional people working over there. Customers service and friendliness 100/10
Buying a vehicle from Astorg is as simple as it gets, they offer a fair market value with no hidden fees or back door shenanigans. Would buy here again.
Great service, friendly people and none of the usual run around. I love my new car and would highly recommend this dealership. Kevin was so nice, straightforward and made the experience quick and easy.
